Troubleshooting

Solutions for a smoother experience.

#1

App isn't reading text

Check your internet connection. Wolpz uses Google Vertex AI to process images securely in the cloud, so a stable data or Wi-Fi connection is required during the "thinking" phase.

#2

The voice sounds robotic

On iOS, high-quality voices aren't always active by default. Go to Settings > Accessibility > Spoken Content > Voices and ensure you've downloaded the "Enhanced" or "Premium" versions.

#3

Image is blurry

Try bracing your elbows against your sides for stability. AI struggles most with shadows cast directly over the text, so ensure plenty of ambient light.